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Privacy Policy

Last updated: 19 November 2025

Who We Are

Coach Amy operates the website www.coachamy.nl. We are committed to protecting your personal information and your right to privacy. If you have any questions about this Privacy Policy or how your data is handled, you can contact us at hello@coachamy.nl.

Information We Collect

We may collect personal information that you choose to provide when you:

  • Fill out a contact form
  • Subscribe to a newsletter
  • Download resources
  • Book a call or coaching service

This may include:

  • Name
  • Email address
  • Phone number
  • Any message or information you submit

Information Collected Automatically

When you visit our website, we may automatically collect certain information through HubSpot’s tracking tools, such as:

  • IP address
  • Browser type and version
  • Device information
  • Geographic region (approximate)
  • Pages viewed, time spent on pages, and referring URLs
  • How you interact with forms and emails
  • Cookies and tracking technologies used by HubSpot

HubSpot uses cookies to identify returning visitors, track session activity, and improve our website performance and analytics.

How We Use Your Information

We may use your information to:

  • Respond to messages submitted through HubSpot forms
  • Email newsletters, updates, or marketing content (if you opt in)
  • Track analytics through HubSpot and understand website usage
  • Improve website performance and user experience
  • Maintain business and legal compliance
  • Manage customer relationships within HubSpot’s CRM tools

Legal Bases for Processing (GDPR)

If you are in the EU or UK, we process personal data under these legal bases:

  • Consent (for newsletters, form submissions, cookies, etc.)
  • Legitimate interest (analytics, website improvement, CRM organization)
  • Legal obligation (if required by law)

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • HubSpot, our CRM and marketing automation provider
  • Website hosting providers
  • Email marketing tools (including HubSpot email tools)
  • Analytics services

HubSpot processes and stores data on our behalf in accordance with their security standards and privacy policies.

We may also share information if required by law or governmental request.

Data Retention

We keep personal information only as long as necessary for the purposes outlined in this Policy unless a longer retention period is legally required.

For example:

  • Contact form data stored in HubSpot: retained until you request deletion
  • Email marketing subscriptions: retained until you unsubscribe
  • Analytics and cookie data: follow HubSpot’s default retention periods (typically up to 13 months for cookies)

Cookies and Tracking Technologies

Our website uses cookies, including cookies provided through HubSpot, for purposes such as:

  • Website functionality
  • Identifying returning visitors
  • Tracking user behavior and interactions
  • Improving marketing and performance
  • Conducting analytics and reporting

You can control or disable cookies in your browser settings. You may also adjust cookie preferences if your site uses a cookie banner.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent (for cookies, emails, or any optional processing)
  • Object to processing
  • Request a copy of your data (data portability)

To exercise these rights, contact us at hello@coachamy.nl. We can request HubSpot to export or delete your data as needed.

Data Security

We use reasonable technical and organizational measures to protect your data, including:

  • SSL encryption
  • Secure hosting environments
  • HubSpot’s built-in security protections
  • Restricted access to personal data

However, no system is completely secure, and we cannot guarantee absolute protection.

Third-Party Links

Our website may contain links to external websites we do not control. We are not responsible for the privacy practices of those sites.

Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or want to submit a request, contact us at hello@coachamy.nl.